Nowadays the use of digital devices has increased and digital services have made our cash transactions easier and smoother. The government of India has taken initiatives to digitalise cash transactions to buy things and pay bills. Following are some of the digital initiatives to make people use digital services.
Take up a project in groups of four to collect opinions of people on the use of digital services in their life. Develop an opinionnaire to collect opinions of about forty people in your neighbourhood. Divide the work among four to collect the opinions, tabulate the ideas and write a report about the use of digital services. Once the project is completed, each group may present it to the whole class. Charts may be created and displayed on the notice board.
Model Project:
Supporting Questions and Expected Answers for the Opinionnaire For Data Collection:
(Students can select any 5 questions for the survey and tick the option)
Questions | Expected Answers | Neighbours | |
1 | 2 | 3 | |
How frequently do you use digital services in your daily life?
| Multiple times a day | | | | |
Once a day | |
| | |
Few times a week | | | | |
Rarely or never | | | | |
Which digital services do you use regularly? | Social media platforms (e.g., Facebook, Instagram, Twitter) | | |
| |
Online shopping platforms (e.g., Amazon, eBay) | | | | |
Video streaming services (e.g., Netflix, YouTube) | | | | |
Messaging apps (e.g., WhatsApp, Messenger) | | | | |
Online banking and financial services |
| | | |
Food delivery apps (e.g., Uber Eats, Grubhub) | | | | |
Ride-hailing apps (e.g., Uber, Lyft) | | | | |
E-learning platforms (e.g., Coursera, Udemy) | | | | |
Other (please specify) | | | | |
How would you rate the convenience of using digital services in your daily life?
| Extremely convenient | |
| | |
Convenient | | | | |
Neutral | | | | |
Inconvenient | | | | |
Extremely inconvenient | | | | |
In your opinion, what are the advantages of using digital services in daily life? (Select all that apply)
| Easy access to information | |
| | |
Wide range of options and choices | | | | |
Convenience in completing tasks (e.g., online shopping, bill payments) | | | | |
Improved communication and connectivity | | | | |
Cost-effective | | | | |
Other (please specify) | | | | |
Other (please specify) | | | | |
What are the main challenges or disadvantages you face when using digital services? (Select all that apply)
| Privacy and security concerns | |
| | |
Technical issues and glitches | | | | |
Digital overload and addiction | | | | |
Lack of human interaction | | | | |
Difficulty in understanding and using new technologies | | | | |
Dependency on internet connectivity | | | | |
Other (please specify) | | | | |
How confident do you feel about the security and privacy of your personal information when using digital services?
| Very confident
| |
| | |
Somewhat confident
| | | | |
Neutral
| | | | |
Not very confident
| | | | |
Not at all confident
| | | | |
Do you believe that digital services have made your life better overall? | Yes, significantly better | | | | |
Yes, somewhat better | | | | |
No, there hasn't been a significant impact | | | | |
No, it has made my life worse | | | | |
Do you think digital services have affected your productivity positively or negatively?
|
Positively | | | | |
Negatively
| | | | |
No significant impact
| | | | |
If you had to give up one digital service, which one would it be? Why?
| [Allow respondents to provide their own responses] | | | |
Model Report:
Based on the survey about people's opinions on using digital services in daily life, here are the key findings:
- Most people use digital services multiple times a day, such as social media, online shopping, and popular apps for communication.
- Convenience is given highly importance. Digital services are very convenient to use. The advantages mentioned include saving time, easy access to information, and convenience in completing tasks.
- However, some challenges exist, such as privacy concerns, technical issues, and feeling upset by too much digital use.
- Overall, digital services have made life better for many, and most people prefer a balanced dependence on them.
- The impact on productivity varies from person to person and a lot of difference is also found in the responses based on personal preferences, when asked to give up one digital service.
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